VoCoVo – Team Communication Headsets,
Handsets and Call Points.
Whether you’re looking to improve in-branch efficiency, save money, better serve customers, or help staff feel more connected – VoCoVo can make it happen.
Lightweight, robust headsets instantly connect teams across different aisles, floors, and even buildings. VoCoVo is an innovative DECT communication system (Digital Enhanced Cordless Telecommunication) which transforms business through the power of voice.
The integration with other VoCoVo products, such as CallPoints and KeyPads, allows staff to hear and respond to messages such as ‘customer assistance required in click and collect’ or ‘pricing enquiry at checkout six’. The GO and GO+ systems are popular with garden centres, car dealerships, conference venues, gyms, production sites and even care homes — wherever there’s potential to bring teams together and give customers a better experience.
• Scalable & easy to install – a fully modular solution which can grow in line with your business
• Clearer communication – full-duplex technology which allows for natural conversations
• Total security – no open radio frequencies, and no more loud tannoy announcements
Unlock your team’s potential and see instant efficiencies.
VoCoVo is a solution which can be built around a team and scaled alongside its growth. Its features are so smart that the system can connect team members and customers in a way they never thought possible, yet so simple that you simply forget it is there. And as a modular solution, your team can wear it how they want so that they can focus on what is really important – the customer.
Whether the requirement is for a small number of users with one team conference channel, or an entire store will added call points and handsets, VoCoVo solutions connect and empower teams to ultimately deliver the very best customer experience.
What VoCoVo customers have reported.
- 198% increase in how quickly colleagues are able to help with customer enquiries
- 87% of team members teel they are better equipped for serving customers
- 70% decrease in store theft and instances of antisocial behaviour
- 400% increase in how satisfied customers were with queuing times
- 52% increase in how safe team members feel when they are at work
- 100% total reduction in tannoy usage within stores
VOCOVO Client Portfolio.
Deliver amazing service by
improving team communication.
Headset communication solution for customer-facing teams
VoCoVo is a smart, robust wireless team communication solution which allows customer-facing teams to stay completely connected with each other and engaged with their customers.
Customer-facing teams who are empowered to collaborate, communicate and connect with each other are able to deliver an exceptional customer experience.
Instant, plug-and-play team communications – VoCoVo GO and GO+
GO & GO+ are perfect for teams who need to have crystal-clear, full-duplex voice conversations on-the-go. They come with all of the hardware you need without the additional software
capabilities that come into play for larger stores, making them great for small teams who need to stay connected over wide areas.
VoCoVo “GO” System.
Designed to work out of the box, this package will connect up to 29 headsets to one base unit and experience instant team communications.
Standard package includes:
1 x Base unit
5 x Headsets (with headbands)
1 x Multi-unit charge rack
Additional VoCoVo headbands/earhooks/ear cushions
Additional VoCoVo multi-unit charge rack
Take team communications to the next level by connecting more users and integrating handsets, call points and key pads. Comes with VoCoVo’s controller box for key pad and call point integration.
Standard package includes:
Controller, base units and repeaters
Call points and keypads
Remote portal integration (requires an ongoing licence)
Business intelligence application integration