Case Study – VOKKERO Guardian deployed to support critical
engineering teams

Leading critical engineering and support services organisation work with Radiocoms to deploy VOKKERO Guardian devices to support new workplace protocols.

Classed as key workers as the lockdown was announced, the organisation who specialise in engineering services for safety and mission-critical vehicles continued to operate and support their public sector clients. Although unplanned, due to the unprecedented times there was an immediate necessity to deploy a secure digital communications network to address their now very current pain-points due to COVID-19, including changes in employee health and safety protocols and inefficient department communications. 

As a trusted supplier since 2014, Radiocoms have worked with this organisation to build and deploy a varying range of communication solutions that support requirements across different verticals.

Key challenges

Due to the scale of its engineering operations, the client needed to ensure clear and concise interdepartmental communications over its vast buildings and workshops. They required a stable communications platform that could:

• Provide a centralised communications hub that everyone could access
• Support new workplace and social distancing strategies
• Help monitor and restrict movement around their workshops to discourage non-essential movement
• Be personally issued and easily stored
• Ensure communications were secure and encrypted 
• Offer a scalable path should the fleet be required to increase

Solution 

After consulting with the client and following an on-site trial to ensure the full-duplex VOKKERO technology fitted both their short and long term requirements, the client reported that they were extremely satisfied with the device’s ability to be flexible within their workplace setting.

Equipped with a patented noise filter that offers suppression of surrounding noises the VOKKERO® GUARDIAN hand portables eliminated communication issues within their busy workshops by offering crystal clear sound quality, whilst the hands-free VOX capabilities were instantly favoured by the engineers which allow them to continue to concentrate with their tasks and communicate without the need for manual intervention.

The result 

• Hands-free, instant communication system
• Continuous conference, with unlimited users and groups
• Multichannel solution for various teams (several systems can be used on the same site)
• Digital encryption for secure exchanges
• Increases in operational productivity
• Devices that can support a full working day
• Headset & smartphone connection for call handling

Due to the solutions advanced radio architecture Radiocoms were able to rapidly deploy the VOKKERO® GUARDIAN hands-free digital wireless intercom system without timely delays or disruption of infrastructure being installed, the immediacy the technology provided was a major driver for the adoption of this solution. The VOKKERO units which were all personally issued now support the client’s new workplace strategies and adherence to the UK Governments social distancing guidelines.

Download the VOKKERO Noisy Environment Data Sheet >