Wave Two-Way Radio Frequently Asked Questions
In this article, we answer all of your FAQ’s on the Motorola Solutions WAVE push-to-talk team communications over a nationwide LTE cellular network.
WHAT IS THE WAVE TWO-WAY RADIO?
The WAVE two-way radio provides businesses with instant push-to-talk team communications over a nationwide LTE cellular network. This one bundled solution — including the radio, cellular service and software — is built specifically for the demanding needs of businesses with a geographically dispersed workforce.
WHAT CELLULAR NETWORK DOES THE WAVE TWO-WAY RADIO UTILISE?
Customers will not need to worry about subscribing to a specific carrier network. They will subscribe to Motorola Solutions’ WAVE wireless service, which leverages the nation’s best carriers for service. WAVE Two-way Radios will only work with Motorola Solution’s WAVE Wireless Service.
WHAT IS WAVE?
WAVE is a carrier-independent push-to-talk subscription service from Motorola Solutions. It connects teams at the push of a button across different networks and devices. It eliminates the barriers between devices, networks and locations to let everyone be part of the conversation.
WHY ARE MOTOROLA SOLUTIONS OFFERING SUCH A SIMPLE DEVICE GIVEN ALL THE FEATURES ARE AVAILABLE WITH LTE SMARTPHONES?
Growing feedback from customers indicates that smartphones are challenging to use in certain work environments. Employers in certain industries want to provide their workers with devices that do not require login, have a single button for push-to-talk, have loud speaker volume, are durable and have long battery life. They also are looking for ways to reduce the distractions that can come with smartphones — like texting friends and surfing the internet — while improving employee efficiency for task work. Aligning the right tools based on worker roles is essential for business success.
HOW DOES THIS RADIO ALIGN WITH MOTOROLA SOLUTIONS’ LARGER PORTFOLIO?
WAVE two-way radios complement Motorola Solutions’ traditional Land Mobile Radio (LMR) offerings, which are focused on communication on-site or through regional systems. WAVE two-way radios meet customers’ needs for “wide area coverage” — across the country or across thousands of facility locations. All WAVE two-way radios also can be integrated into supported MOTOTRBO systems to extend communication between traditional two-way radio systems nationwide.
WHY IS THE DEVICE CALLED A TWO-WAY RADIO IF IT WORKS ON A CELLULAR NETWORK?
The device has a traditional two-way radio form factor and does not have telephony capabilities.
DOES THE RADIO HAVE A SIM? IS IT REMOVABLE?
The TLK 100 radio has an embedded 4G SIM. It is permanently attached to the device to prevent it from being stolen or removed, which could impact business productivity.
CAN THE RADIO BE USED AS A WI-FI ONLY DEVICE?
No. While the radio can function without LTE coverage by connecting to Wi-Fi, it requires a service plan to operate.
CAN TALKGROUPS AND CONTACT LISTS BE CUSTOMIZED?
Yes. The WAVE portal allows for the programming and configuration of devices remotely.
IS THE RADIO ABLE TO WORK AS A CONVENTIONAL RADIO?
While the radio does support private call capability for 1-to-1 communication, it does not contain traditional conventional land mobile radio capabilities. It uses a cellular SIM.
WILL MOTOTRBO SL16000 ACCESSORIES WORK WITH THE TLK 100 MODEL?
Yes. Most MOTOTRBO SL1600 accessories will work with the WAVE TLK 100.
Talk to Motorola Solutions Platinum Elite Partner, WAVE Authorised Specialist Radiocoms Systems about a free, no-obligation on-site trial: