After undergoing a phase of rapid expansion within the aviation sector Radiocoms Systems Ltd opened their Heathrow regional office in 2002 and have since gone on to build a significant market-leading presence across the aviation vertical.
Radiocoms’ is one of the few radio communication solution partners here in the Uk with dedicated teams that focus on industry trends, opportunities and challenges for clients within specific, targeted verticals.
AOA Members, Radiocoms who celebrated their 45th anniversary last year has been a trusted advisor and supplier of the Heathrow Commercial Telecoms Digital Radio platform for over 18 years. With over 78 million passengers and 475,000 flights* to control the demanding daily operational challenges of Heathrow requires every business to be connected to promote a safer, smarter airport and create a positive passenger experience.
Radiocoms provides the airport, their businesses and operators with a mission-critical, resilient voice & data radio communication tool allowing for:
- Quicker response times when dealing with emergencies such as a fire or preventing major & minor criminal activities.
- The elimination of inefficiencies and assistance in meeting operational KPI’s.
- The automation of critical processes & protocols to ensure they are conducted safely & securely.
- And ultimately protecting employees and passengers.
Meet the Radiocoms Systems Ltd Heathrow Aviation Support Team
Supporting not only the central commercial radio system, the regional project team also work with many of the airlines, aviation support services, restaurants and shops around the expansive Heathrow Airports 1,227 hectares. The Heathrow commercial airport communications control system comprises of an end-to-end Hytera DMR Tier 3 solution, a robust & scalable digital technology connecting every service provider located across the expansive footprint.
With full airport & airside access and through their comprehensive SLA, the Radiocoms Heathrow project & engineering team are on-site 24/7/365 to offer immediate support.
Julie Lewis, Account Manager – Julie has worked within the Aviation sector for over eight years, her knowledge & experience resonates by being able to provide client focused solutions to resolve their communication challenges. Julie has extensive experience in the assessment, planning and integration of voice & data radio communication systems and software solutions for use within the aviation, retail, hospitality and security sectors.
Glenn Nicholson, Business Support Manager – Starting his career in 1977 as a Telecommunications Engineer in the British Army serving in REME, Glenn gained his extensive knowledge over the years working with the British Airways Radio Systems and Services Group. In 2015 Glenn joined Radiocoms’ as the lead Change and Configuration co-ordinator, responsible for the delivery and reporting for all aspects of the Radiocoms Managed Service Contract to British Airways.
Cory Pennicott, Unified Voice Solutions & Architecture Specialist – Cory has been in the radio and communication systems industry for 30 years, starting his trade as a Royal Signals Systems Engineer in the British Army before taking a short career change of 2 years as an Electronics Design Engineer and Production Manager for a defence information technology company in South Africa. Cory joined Radiocoms in 2015 as a specialist in Unified Voice, having designed and installed the VoIP side of British Airways current Ground to Air system.
A Chief engineer and three support engineers work alongside Julie, Glenn and Cory.
“Opening our Heathrow office underlined our commitment to support the Airport and our clients based there. Over the years that we have been operating in and around Heathrow, we have built a team whose rich technological knowledge is respected and called upon.” Said Mark Blythe, Sales Director, Radiocoms. “Our high standards and reputation are highlighted not only by our presence at Heathrow but the operational support we supply to Stansted, Manchester and Southampton Airports through our dedicated teams.”
In addition to their work within the aviation vertical, Radiocoms’ Headquarters in London and Regional Offices support their global presence and support network for their clients.