Job Ticketing

Ticketing System

Job Ticketing is an integrated ticketing system which allows dispatchers to create, assign and track job tickets through the two-way radio network.

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How It Works

When a two-way radio user receives a task, the jobs can be accepted or declined by a simple one button-click or by sending a predefined text message. Job Ticketing’s predefined response menu is extremely easy to use, and job statuses are customisable meaning they can be adapted for the customer’s business. The status of all tickets is tracked in real time and notifies the dispatcher if it is about to become overdue.

Workers get an extremely effortless way to control their tasks with a simple predefined response menu while the management gets a very effective and user-friendly tool to control business processes.

At any time, the dispatcher knows who is working and on what, when the deadline is and how long the job took.

Possible Job Ticketing Features (dependent on brand and system used)

  • Improves business processes
  • Automates job workflow to employees
  • Reduces voice traffic, system usage and reaction time
  • Maximum visibility on jobs
  • Available on MOTOTRBO SL radios and full display radios
  • Real-time job tickets tracking
  • Job templates
  • Scheduled jobs
  • Task control panel
  • Management Dashboard
  • Job tracking against a deadline

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