Radiocoms COVID-19 updates.
Radiocoms Systems Ltd has created a dedicated page on our website explaining how we are operating and supporting you during the Coronavirus Disease Pandemic.
As a communications company that designs and deploys voice, video and data communication solutions to both the private and public sector, Radiocoms is committed to ensuring the safety of their employees and clients, supporting you when you need us most. For all Public Safety Updates please visit the WHO.
As this is a rapidly evolving situation, we will continually update this page with our most up-to-date information.
London, January 2021
As England goes into a third lockdown, we know that every organisation depends on continuity and access to reliable communications technology, which is now even more critical to support social distancing and remote workers.
Our top priority is to ensure we can keep you and your organisation operating smoothly as we navigate through these turbulent times together. Our offices will remain fully functional for the delivery of products, servicing of equipment and for our project and field engineers operating within the field. Our operational and sales team will continue to work remotely and have full secure access to support you.
We will continue to monitor the situation and follow the Government and the public health organisation’s advice for the welfare of our staff and clients.
Radiocoms Service and Supply Update.
Primarily, we are here to serve you, our clients, supporting you to ensure continuity of supply and service.
Despite the uncertainty we are all facing, Radiocoms remains a strong, well-positioned, resilient partner – our services remain uninterrupted and supply chains unaffected. We are working closely with and continue to proactively monitor our suppliers and partners to manage any potential risks.
Ensuring a safe work environment for our team also remains a top priority. At our offices and when attending a client’s site, this involves social distancing, the use of PPE and increased cleaning and hygiene protocols.
In March we introduced remote working for the majority of our team, and we will continue to follow the Government guidelines in regard to this. They have been provided with all the tools they need to fulfil their role, this means we can still continue to support you without disruption.
How can we help you now?
– Virtual Meetings – We are available via virtual services such as Microsoft teams to offer advice, answer technical questions, carry out requirement reviews or provide live demonstrations. If you would prefer for us to attend site, we can work with you to make this happen.
– Maintenance Support – Our Engineering team are fully functional; we can carry out repairs ad-hoc at our service centre or on-site. Find out more here >
– Remote support – We can support your radio systems remotely. One of the biggest advantages of the centralised radio management software platform is its ability to reduce the time spent on this task, and therefore lowering labour costs. Find out more here>
– Activation of Safety Features – With sites either in partial or full shutdown, there is a greater need for monitoring. Your two-way radios can have features activated such as lone worker, man down alerts and discrete text messaging, for example. See more information here >
We will continue to provide regular updates and would like to thank you for your understanding and continued support. If you require further information or have questions regarding the above, please contact us on 033 3939 0022, or email firstname.lastname@example.org.
During coronavirus outbreaks, some essential worker groups may be assigned a PELTOR headset or in-ear solution to assist with social distancing at the workplace. There document contains considerations related to cleaning and disinfecting PELTOR products, that will be used again after potential exposure to coronaviruses. In some cases, workers may be sharing headsets, so it is important to understand how to clean and disinfect between users. Download guidance here >
29th April 2020
As a large element of our work is carried out on client’s sites, our frontline engineering teams continue to work throughout the UK. We have continually adapted our working methods to ensure they can operate safely and in compliance with Government guidelines. All office based teams continue to work from home supporting our existing clients and new, as well as holding regular virtual meetings, to help keep our business running and support the people that need our services.
21st April 2020
SILTENA, a sister company to SAVOX announces the production of Face Shields. Find out more here >
15th April 2020
Order and Shipping – Radiocoms remain fully operational, and to date, no issues have been reported by the manufacturers we support in regards to stock availability.
30th March 2020
A Statement from our Managing Director, Mark Blythe on how Radiocoms Systems Ltd are navigating the impact of the COVID-19 pandemic.
Read More >
18th March 2020
Radiocoms Systems Ltd would like to assure you that we are taking decisive actions with the procedures we are putting in place to protect our clients to continue with a high level of service & support within the ever-evolving situation regarding the Coronavirus Disease (COVID-19). Please read our statement here >
16th March 2020 Hytera has released a statement – At Hytera you can be sure we have the right professional communication products available, with enough for everyone. Our supply chain is stable and our business hours will remain the same.