With predictable costs and a reliable service, the efficiency savings have stretched far beyond the teams on the frontline, as a business their back-office team have also benefited and are now operating on a centralised dispatch system, thus streamlining their approach.
“We have seen a noticeable time saving during a working day, and created expenditure savings by digitising our workflows,” he adds “Features such as guard tour have been extremely useful as we can use the tool to remind our guards to go on a patrol and instantly see if a location has been overlooked whilst out on a patrol. When faced with an emergency this technology has sped up our response times and ultimately safeguards our employees on every level.”
Simon Bingham, Account Manager concluded, “Providing safety and boosting collaboration from the office to the field were key deliverables for this new BBPTT deployment. This solution has delivered better actions across the company through improved communications.” He continued, “With the added benefit of the commander module the team now have complete control of their solution supporting any system changes such as additional users, profiles or bulk functionality amendments. Whilst the command-and-control centre system now support the management of reports and history records for essential service feedback.”