Supporting and expanding Manx Utilities’ MOTOTRBO™ capacity plus multi-site system
integrated with WAVE broadband PTT and TRBOnet™ Plus.
Manx Utilities is a £100m turnover business, with a committed team of 360 people serving 49,000 customers. The organisation is responsible for providing safe, reliable and efficient supplies of electricity, wholesale natural gas and clean water, as well as processing waste water and delivering flood risk management services, across the Isle of Man.
“We first decided to replace our legacy analogue VHF system with a reliable, robust MOTOTRBO system so we could link our sites, have greater dynamic channel availability and utilise the advanced functionality to increase worker safety – via features like GPS tracking, Geofencing, Lone Worker, Man Down and voice recording, all of which we manage through TRBOnet PLUS. We were able to run the two systems in parallel during migration to ensure no loss of service. Of course, there are loads of other benefits of moving to digital too, such as text message functionality, privacy measures including encryption and improved reliable coverage: indeed, moving to a UHF digital system, we have eliminated our previous blackspots inside our power stations.
Adding WAVE PTX into the mix means that our off-site staff and homeworkers can access our radio network wherever they are. However, having specified and installed this fantastic system, we really needed it to be supported and maintained by a Motorola Solutions specialist, to keep it updated and functioning optimally. That’s where Radiocoms comes in. The support and service that Radiocoms has offered have been exceptional; their team is knowledgeable and proactive, which means that we can relax and get on with our job of delivering essential services to the island, knowing our MOTOTRBO system is in very safe hands.”