Hytera DMR radios enable Wincanton to keep on top of its logistical challenges.

The challenge.

The main challenge was to overhaul and upgrade the communications estate to ensure business continuity could be maintained. The new communications solution also had to be capable of expansion, so the system could continue to provide the necessary support to the sites as they grew. Wincanton wanted the digital two-way radio systems to be implemented at the new sites to access the superior voice quality.

They also chose a pseudo-trunking solution to maximise channel capacity and to support the dynamic assignment of channel resources. A further requirement of the radio system was that it should both improve operational efficiency and also enhance the health and safety of employees. Wincanton also specified the use of reliable devices to support inter-team communications across the various warehouse areas, and to help improve team safety initiatives and operational KPIs.

The solution.

Hytera partner Radiocoms recommended trialling a Hytera multi-site Digital Mobile Radio (DMR) repeater system at one of the retail sites first to see how it performed. Pleased with the result of the trial, Wincanton purchased a DMR system for each of this retailer’s sites.

The DMR systems run independently on each site with additional Hytera RD965 repeaters installed to support expanded coverage and to eliminate blackspots.

The Hytera PD600 Series hand portable radios have now been deployed at five Wincanton sites, where they were installed in August 2020. A mixture of devices are used on site including PD600 non-keypad and keypad variants with individual, group and broadcast calling and text messaging for keypad terminals with display screens for smoother communications between teams. The particular type of hand portable distributed depends on the employee’s job role and function. Hytera DMR terminals were chosen as the Wincanton staff liked the form factor of the handsets and because the radios supported the functionality they required. The radios help staff rationalise all the products across the retail accounts. The set pricing structure, familiar engineering, trust in the product and the service provision from Radiocoms also played a part in the selection process.

“Thanks to the consolidation of the portfolio for the retailer sites, the teams at each site can now share information proficiently across a reliable communications network. As a result, this has led to increases in efficiency, thereby decreasing downtime and improving day-to-day team safety, including the introduction of social distancing protocols across the five sites.” Paul Jenkins, Senior Business Manager, Radiocoms Systems. Ltd.

The results.

The new DMR two-way radio system is helping Wincanton to monitor and reduce costs. Two-way radios provide the ideal workplace social distancing tool, as employees can make individual or group calls from wherever they are working, which helps to minimise movement around the warehouses.

Wincanton now has a solution that works for retailer sites and Radiocoms has been selected to replicate this at three other sites since the original installation took place. Proof of the positive effectiveness of Hytera DMR solutions.

  Connect with Paul Jenkins