Maximising Port Safety, Efficiency & Security with Two Way Radio Systems & Solutions.
Emerging trends in the global maritime transport industry are creating new challenges for ports, Motorola Solutions two-way radio business-critical systems
can help minimise the impact of these changes by increasing productivity and enhancing safety to deliver efficient and secure port operation.
Motorola Solutions recommended two way radio products
and solutions for ports, maritime and ocean transportation environments.
Addressing maritime transportation challenges and threats.
One of the most visible trends within shipping, and one that is affecting ports worldwide, is the increasing scale of operations. Mega ship capacities can exceed 14,000 Twenty-foot Equivalent Units (TEUs) driving the requirement for port expansions covering vast areas, with massive infrastructure and machinery and workers who are often dispersed over large distances in potentially hazardous environments.
Due to their larger volumes, these mega ships call at ports less frequently, generating large surges in demand and extreme peak pressure on port operations. Gate congestion is becoming a key challenge, with higher volumes of lorries and trains entering and leaving the port in a shorter time window. The benefits created by economy of scale at sea are negated when ports become bottlenecks and cargo dwell-times increase.
Ports that are unable to accommodate mega ships must focus on increasing the throughput of smaller vessels – loading and unloading ships quickly and closely controlling the flow of cargo into and out of the port.
To achieve this requires a well-coordinated workforce and the ability to communicate across diverse organisations with rapid, dependable information transfer between people and devices is crucial.
Business Critical Communications.
Business-critical communication comprises different elements which are tailored to meet the needs of individual ports as no two ports are the same. Typical consumer-grade, off-the-shelf communication solutions designed to maximise operator revenue are simply not up to the task in port environments. Business-critical communications are designed to operate in even the worst-case scenario.
With its origin in demanding and highly complex deployments for emergency services around the world, business-critical communication has evolved to deliver essential efficiency, safety and security benefits for commercial organisations striving for competitive edge.
Enhancing port efficiency with technology from Motorola Solutions.
Efficient operations call for effective co-ordination of all workers dispersed across the entire operation, often working remotely and in tough environments. Communication needs to be dependable and easy to use so workers can rely on it when needed. It should be able to reach all areas workers operate and it should be clear and easy to understand. And in a unified system, communication should be able to span different devices and technologies to connect all workers wherever they are.
That requires high quality, dependable systems and two-way radio has clear advantages over other mobile communication technologies:
• Reliable, dedicated, instantaneous communication for individuals and groups at the touch of a single button
• Customised coverage area to ensure reception where it’s needed –even over heavy mobile machinery, tall buildings, silos and tanks, metal cranes and gantries
• Rugged devices that are easy to use in extreme environments and are designed to withstand the harshest treatment and the conditions found in ports: rain, salt spray, dust, heat, cold
A two-way radio system can be designed to provide coverage across the entire port, and when staff are working offsite and are operating beyond the coverage of the two- way radio system, communication with their onsite colleagues can continue using Push- To-Talk (PTT) workgroup applications on their smartphones or personal computers. These PTT workgroup applications simulate a two-way radio and use broadband technologies such as Wi-Fi® and 3G and 4G cellular networks. Broadband PTT workgroup applications can also be used to communicate seamlessly with workers who are using different telecommunication technologies and devices – allowing unified communication between different organisations.
The drive towards higher efficiency is leading to increasing automation and the connectivity of processes and smart devices through the Industrial Internet of Things (IIoT). Motorola Solutions Two-way radio can provide reliable, long-range data communication within a Supervisory Control And Data Acquisition (SCADA) system, enabling connectivity between control rooms and sensors and switches to monitor and control remote infrastructure and equipment such as sirens, gates and port access security systems. For greater speed and efficiency, intelligent Remote Terminal Units (RTUs) can be pre-programmed to activate local switches automatically in response to input from local sensors without the need to wait for commands from the central control system.
Vessel Traffic Services (VTS) play a critical role in improving the efficiency of navigation in port waters. Traditional solutions for VTS centres have used disparate communication systems, requiring operators to use multiple screens, keyboards and devices, resulting in lower efficiency. With global shipping traffic continuing to increase, an efficient VTS centre needs a more streamlined way of managing multiple communication systems.
The command and control centre at the heart of a business-critical communication system provides port management teams with the means of monitoring, coordinating and managing their operations, workgroups and resources across multiple communication systems:
• Real-time tracking and recording of workers, vehicles, machinery and cargo
• Coordination across different technologies to ensure seamless communication between different organisations
• Workflow management utilising voice commands, text messages or work ticketing applications
• Predicting potential hazards with intelligent data and video analytics
Enhancing safety for port workers with instant communications.
Increasing automation and growing physical scale of operations means that port workers are often isolated from their colleagues and depend on their communication tools as a lifeline. Two-way radio solutions include special features designed to maximise workforce safety:
• Instantaneous voice communication at the push of a button means no waiting for a dial tone or for a connection to be made. This allows a faster response when an incident occurs, minimising risk and containing the impact of the event. This is especially useful for workers in restricted areas such as crane, gantry and vehicle operators.
• A dedicated, high visibility alert button on the radio can initiate an emergency call that will take priority over any other calls on the system and will automatically be routed to the personnel necessary to resolve the problem as quickly as possible
• “Lone Worker” feature monitors activity over a pre- defined time period and will automatically generate an emergency call to raise the alarm if the user becomes incapacitated.
• Radios equipped with “Man Down” include an accelerometer which detects when the radio has unexpectedly tilted or remains stationary, for example if a worker has an accident and falls to the ground. The radio will then automatically generate an emergency call to get help.
• Integrated GPS and Bluetooth® allow the location of a two-way radio to be monitored inside or outdoors by a mapping application in the central control room. Then, if an incident happens, response teams can be quickly sent to the right location.
• Body-worn sensors can communicate with radios to raise the alarm in the event of circumstances that involve extreme temperatures, dangerous gases or abnormal biometrics.
• When fitted with accessories such as remote speaker microphones, earpieces and headsets, two-way radios enable hands-free communication to reduce worker distraction and increase easeof use.
• Intrinsically safe ATEX/IEC Ex certified devices are available for use in environments where potentially explosive gases or particles are present.
Within a vast port environment siren systems are often deployed to ensure all workers are aware of impending or ongoing incidents involving hazards such as fire, security breaches and movement of large cargos or machinery. These siren networks are typically controlled by SCADA systems to improve safety and help eliminate human error.
As well as increasing personal safety for workers, business-critical communications help provide competitive business advantages for port organisations:
• Reduced insurance premiums and damages claims through improved worker safety.
• Cost savings realised through less downtime.
• Minimised expenditure on incident investigation with automated event logging.
Strengthening port security with unified devices.
Physical security is an increasingly complex challenge for ports. With increased risks and more significant areas to be protected, ensuring perimeter security, controlling access at gates and tracking valuable cargo and resources are critical requirements.
Smart surveillance cameras with video and data analytics help to quickly identify potential threats before they can act. Combined with facial recognition technology and Automatic Licence Plate Recognition (ALPR), they can be used to identify and track people and vehicles without impacting flow rate through gates. A network of fixed cameras can be augmented with body-worn cameras on port security staff to provide real-time, ubiquitous monitoring.
When incidents are detected, two-way radios allow security teams to react quickly and work together to co-ordinate activities to resolve issues effectively.
Their voice communications can be encrypted to prevent eavesdropping by criminals or terrorists and lost or stolen radio devices can be tracked or remotely disabled to prevent unauthorised use. The two-way radio system can also be designed to utilise robust access control mechanisms to ensure only authorised devices are able to join the system to make and receive calls. Similarly, business-critical SCADA solutions use data encryption and access controls to provide highly secure data communication to protect automated systems and prevent unauthorised monitoring or control of devices and sensors.
In addition to our two-way radios, the WAVE™ portfolio provides PTT functionality over broadband wireless technologies such as 3G, LTE and Wi-Fi. WAVE enables those on radios, smartphones, tablets and laptops to communicate with one another seamlessly.