The result. Reduced operating costs.
Today, the 125 users retail and lifestyle brands based on site are now benefiting from new MOTOTRBO devices that support their internal and external communication with centre management and FM teams such as maintenance, cleaning, security, and management. The upgrade system has delivered enhanced employee productivity and boosted customer service and experience.
In order to reduce CAPEX and management complexity the system was deployed on a long term hire contract. The client now benefits from a personalised, built in service and maintenance scheme which is complemented by Radiocoms dedicated account management and support staff.
Terry Staff, account manager at Radiocoms, summarises: “We pride ourselves on our ability to deliver for our customers, whatever the situation and time frame involved. It’s fantastic to see the improved coverage and functionality that this new MOTOTRBO IP Site Connect system is delivering for the retail outlet centre ensuring seamless communications between the FM teams and retail outlets and how it is supporting new workplace strategies, worker safety and operational efficiency.”