How do I make a complaint?

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How do I make a complaint?
 
We hope that you are happy with your goods and the service we offer. However, if you are not happy and want to make a complaint, please contact us using the contact form on this page and provide details of your complaint. 
 
Please ensure you add your telephone number within the message as we may need to call you to discuss the complaint.
 
One of our friendly and professional support team will try to solve as soon as possible during Monday to Friday 9.00am - 5.30pm.